COMPREHENSIVE SOLUTIONS
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A step-by-step process to achieve effective ecommerce solutions and marketing ROI.

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OUR SIMPLE PLANS AND PRICING

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Our services include:
Website Revisions, small tasks and cap any additional at discounted rate
Content Creation Product descriptions*, or Blog
Video Creation
Email Workflow Creation Setup
Landing Page Management
Training
Introductory Content Calendar Strategy Session
Podcast Production
Data Dashboard
FB/IG Media Posting
SEO Link creation and new outbound/inbound links
Chat Bots
PPC/Social Ad Management
Once a month strategy progress call
Basic
Up to 3
Up to 1
Up to 1
Up to 1
Up to 1
Up to 1 hour
 

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Professional
Up to 8 hours
Up to 1 hour each
Up to 2
Up to 3
Up to 2
Up to 3
Up to 3 hours
Up to 10
Up to 3
 

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Premium
Up to 15 hours
up to 1 hour each
Up to 7
Up to 6
Up to 5
Up to 7
Up to 6 hours
Up to 25
Up to 6
 

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FREQUENTLY ASKED QUESTIONS

What is the 14-Day No-Risk Money Back Guarantee

Try us out, we have a 14 day no-risk money back guarantee. As long as we have a defined scope and we have everything we need to get started, we offer a no-risk guarantee after you start with us. Call it our "getting to know each other" time. Whether is a web site build, a app build or content marketing or social marketing. 

How do we work with each other?

We use a project management ticketing system for you to submit requests. This tool allows you complete transparency on what is being worked on. We also give you quick access to files, and keep you updated on where we are on your marketing or web work with a very simple to understand system. Of course we also will be working with you through emails, phone calls and good old fashioned meetings face-to-face as well. 

What if we need to make changes to our marketing or build plan?

We understand that its important to get things right. We will work with you to build out a scope of work that you will sign off on. Once we are all on the same page if you need to direct us in a different way, we will work with you and give you a realistic advice on if the change makes sense and how much time it will take. 

What if I don't have much to go off of in terms of content?

It's extremely important that we have a partnership when it comes to working together. We do have a pause clause. If you do not provide us what we ask in a timely manner we will be up front with you and let you know we will need to pause until we have what we need, and if we do not have what we need we are happy to work with you to strategically source content (will require more time, we'll let you know if it comes down to this)

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* Stores that are "Unlimited" do not use Task Credits. The amount of tasks that can be completed during a subscription period greatly depends on the initial submission quality (mock-ups provided with clear instruction), scope of task (within our 1 hour limit, not a project, not a list of tasks or any other attempt to abuse our service rate and limit) and general ease of communication.

** The next business day is for first delivery (before 12 AM, ET, the following day). This is not 24-hour delivery. Revisions (changes, fixes and/or errors) can take up to 12 hours, and on some occasions longer than 12 hours, if we have an unexpected influx of submissions or unexpected technical issues with your task. These delays are assumed in the price and rate of each subscription.

*** The 2 business days is for first delivery (before 12 AM, ET, 2 days following your submission). This is not 48-hour delivery. Revisions (changes, fixes and/or errors) can take up to 12 hours, and on some occasions longer than 12 hours, if we have an unexpected influx of submissions or unexpected technical issues with your task. These delays are assumed in the price and rate of each subscription.

† This special reduced plan is offered only under a prepaid 3-month commitment. Whether or not tasks are submitted or you make use of any of our additional services, under this prepaid agreement, you are on a 3-month term and the subscription may only be cancelled††. Subscription periods cannot be paused for any reason, such as unavailability, lack of tasks, sudden dissatisfaction with service, technical issues, mistakes, etc. Due to the nature of our fast delivery service, your subscription pays towards staffing to meet the potential demand of our subscribers at any given moment. There are no pro-rated refunds.

†† Upon cancellation, your subscription will become inactive only on the date of your next renewal. Tasks may be submitted up until the last day before this next renewal date. No pro-rated refunds will be offered for subscription cancellations for any subscription offer.

‡ Bulk discounts are non-refundable due to the nature of the offer. Displayed is price per task when sold in the advertised quantities. Meant for pre-existing customers who already understand our service and wish to save without the time restriction of monthly plans. If no credits are used and a refund is requested, Hey Carson retains 50% of the total cost (including taxes) of the total purchase order to cover the cost of hiring and staffing experts to meet the potential demand of our service.

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